monday sales CRM by monday.com

By monday sales CRM by monday.com

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Customer relationship management (CRM) is a process that companies use to manage customer interactions and data. It can be used to boost sales and customer satisfaction, as well as improve the company's customer and market reputation. In the past, companies managed this process using spreadsheets and lists. However, CRM technology began to evolve in the early 1980s with the advent of database marketing and the first contact management system. Nowadays, CRM systems are much more sophisticated and can be easily customized to meet the specific needs of a company. For example, CRM systems can be used to manage deal stages, add columns, manage multiple pipelines, and more. Additionally, CRM systems can be integrated with email to communicate with customers more effectively. Finally, CRM systems can provide automatic notifications when a lead opens or responds to an email, which allows companies to follow up in a timely manner.