Outvio
By Outvio
Outvio is a post-sale management software that helps eCommerce companies to automate fulfilment and returns and optimise customer support for strengthening brand presence. The software enables users to automate printing shipping labels and courier integrations so that error-free picking and packing can be done when the customers return the products. With the help of third party integrations and automated notifications, users can easily optimise and streamline customer support. eCommerce companies can send their customers notification emails, track packages and manage the self-service returns - all using their brand logo, style and message. Outvio comes with its AI-powered incident monitoring engine that enables users to be efficient and proactive while resolving all the shipping incidents. In addition, users also get a turn-key returns portal that allows shoppers to manage exchanges and returns on their own. Moreover, the software provides detailed analytics on sales numbers, returns and shipping cost so that they can make informed decisions in the future.