Respond.io
By Respond.io
Respond.io is an intuitive business messaging platform that helps marketing, sales, support, and engineering teams gather contacts from different channels in one place. The platform empowers teams with an impressive speed of messaging and starts closing deals and tickets 3 times faster. With Respond.io, users can create extraordinary customer profiles with all messaging, web chat, SMS, and email interactions merged into a single contact. They can send alerts, promotions, or updates with the dependability of SMS over any channel by maintaining just one API. Respond.io helps teams to cooperate on conversations and deliver amazing customer experiences, faster. Users can find all of the customer's chats in a single place even if they have communicated over different channels. They get a real-time analytics dashboard to easily toggle between different chats of different customers. Moreover, Respond.io provides easy automation like tagging, assigning, or even replying to messages so that teams can deliver better services in less time.