SmartServ
By SmartServ
SmartServ is an interactive field service monitoring software that helps users connect, manage, and automate business processes across their organisation. With data-driven insights, users can access detailed information about their customers with a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together efficiently, communicate with each other in real-time, and admins can define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports are offered by the solution, helping organisations get insights into sales, operations, marketing, and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements, and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered