ThumbCrowd
By ThumbCrowd
ThumbCrowd is an enterprise-level application that builds AI bot to help its users scale every aspect of their business. Users can design their bots once and anchorage it across various chat platforms such as SMS, Facebook Messenger, Slack, Web, and many more. The bot enables its users to understand and analyze the intent of the customer and provide a useful response by using machine learning and the understanding of natural language. The bot helps its users to increase their sales while reducing the costs and fully automating the customer support system. The chatbots act as an extension to the support and sales teams and automate the workflows behind the scenes. Users can capture every question and feedback of the customers by connecting their website with live chat messenger. One can also add web widgets on his/her website to convert visitors into customers with the help of the bot. Users can continuously improve their assistants by filtering and fixing the conversations that did not go well.