Verizon Knowledge Assist
By Verizon Knowledge Assist
Onetime(Perpetual License)
Not Available
Knowledge Assist uses AI to provide your contact center agents with accurate, relevant information in real time. It blends highly crafted responses with data from relevant sources, internal and external websites and documents, to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency.