Verloop
By Verloop
Verloop is a marketing and sales platform that leverages automated conversations to boost lead generation, boost conversions and makes the handling of customer support queries easier. With 24x7 customer support, users can extend timely customer handling services for managing common queries related to tracking orders with the help of a bot. With the always-on bot, faster sales cycles can be driven and more deals can be closed in real-time. It also offers code-free customization through features such as connecting to the tech stack and creating support tickets with a drag and drop interface. With Hybrid Chats, the bot knows when to intelligently hand off conversations to their human counterparts. Verloop can be trained to respond to FAQs and make the support more personal and contextual with an easy to configure Webhook Interface. And with real-time sentiment analysis, users can help customers before they drop-off.