Apptivo Help Desk software can be run on Mac, Windows, iOS, Android, and more. The software is available as a cloud-based solution and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management, and ticket management. The tool further includes data-level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis. You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed.
Apptivo Reviews