Callbell is a customer support management platform that enables companies to provide customer support over various channels, like Messenger, WhatsApp, Telegram and Instagram. The platform allows users to support customers on their preferred messaging channel, in collaboration with in-house teammates. Moreover, detailed statistics provided by Callbell can be used to analyse the real-time performance of individual teams, streamline accurate communication strategies and channelise the overall communication mechanism between the company and customers. Callbell widgets can be installed on a website within 3 minutes to continue with a real-time chat facility. Finally, multilingual seminars organised by Callbell serve as a knowledge base for individual users, enabling them to make more productive decisions related to their business.
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