Elevio is a customer education platform that uses the Elevio Assistant and Hotspots to deliver instant contextual support right within your product. Hotspots are positioned anywhere on your page and provide instant prompts to inline help. They also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average. Advisor uses machine learning to help you continuously improve your docs based on engagement and feedback.