Faveo HELPDESK is an intuitive helpdesk ticketing system that helps with customer service management, incident management, and SLA management. It has a built-in knowledge base. SMEs, startups, and enterprises can deploy the software easily and start getting their work schedule streamlined on the go. Faveo HELPDESK also offers real-time integration with external social media platforms like Facebook, Whatsapp, MSG91, Twitter, and Microsoft Active Directory. Companies can also depend on the same to get their service rebranded by adding favourable colours and matching styles alike. Dedicated account managers assigned to individual user organisations by Faveo HELPDESK promises comprehensive support on priority. It abides by GDPR and EU data policies, offering stringent protection against all types of security hassles. Service data stored by the software gets used to improve internal functionalities, send service-specific communications, and respond to customer inquiries in real-time.