Front is an easy to use help desk software that is available in both SaaS and Web-based versions. It can be run on multiple platforms including Mac, Windows, Android, and iOS. The software enables you to select owners for every message, take care of customer complaints faster via shared drafts and comments, automate replies with rules, exceed customer SLAs, and more. The tool allows you to cluster all communication channels in one place, including Twitter, phone calls, email support, chat, and Facebook. You don't need any training to use this software. Front comes with automated routing, incident management, ticket management, and more.
Front Reviews