HappyFox is a popular help desk software that offers an excellent customer support solution. This robust help desk ticketing system comes with all the essential help desk features, such as SLA management, survey and feedback, help desk reporting, asset and task management, escalation, customization, community forums, self-service portal, and knowledge base. HappyFox helps store contextual customer information, and you can add numerous support agents, enjoy infinite storage space, regular data backup, classify emails into tickets and monitor them, measure major metrics to evaluate team efficiency, etc. An in-depth ticket life-cycle report allows tracking each ticket's history.
HappyFox Reviews