HelpCrunch is a smart communication platform that enables users to turn their prospects into paying customers, drive more sales, and improve the retention rate of existing customers. All this and more is made possible through a rich toolbox of handy tools which include modern live chat, in-app messenger, auto messages, ticketing, and email automation. The features include Live Chat 2.0 that delivers 30 percent conversion improvement over old-fashioned chats. The in-app messenger enables users to talk to their customers and the auto-messaging feature engages new website visitors. The email marketing activities can also be fully automated and a dedicated help desk can be set up to deliver great customer service. The tool engages visitors to highlight the true value of their product and empowers users to track customer data to understand user behavior. Auto messages can be set up that educate customers about the product and initiate up-sell and cross-sell capabilities.
HelpCrunch Reviews