VCC Live is a Contact Center Operations Software that helps teams make and receive phone calls, SMS, emails, and chat messages. The software makes it easy to set up and manage automatic call distribution based on agents' skills. Teams can use the software's current numbers or they can provide you with numbers from 60 countries. The software also gives you an overview of all previous conversations and brings more context to the customer experience. You can also integrate the CRM via API for a more holistic view.
VCC Live Reviews