Vision Helpdesk is a versatile, all-in-one help desk software that helps customer support agents receive, process, and respond to service or incident requests. This software allows you to centralize all of your customer communications, including phone, chat, email, web portal, and social media. Additionally, Vision Helpdesk provides powerful features such as ticketing, blabby collaboration, help desk ticket billing, help desk gamification, task management, knowledge base management, help desk automation, time tracking, SLA rules and ticket escalation, multi-language support, customer support survey, and more.
Vision Helpdesk Reviews