About Company

Apptivo Help Desk software can be run on Mac, Windows, iOS, Android, and more. The software is available as a cloud-based solution and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management, and ticket management. The tool further includes data-level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis. You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed.

Pricing of Apptivo

Lite

USD 10

/User/Month

USD 8

/User/Month

  • 18 Apps
  • 100 Custom Fields Per App
  • 25 Workflows
  • 8 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support
  • 18 Apps
  • 100 Custom Fields Per App
  • 25 Workflows
  • 8 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support

Premium

USD 15

/User/Month

USD 12

/User/Month

  • 46 Apps
  • 250 Custom Fields Per App
  • 75 Workflows
  • 25 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support
  • 46 Apps
  • 250 Custom Fields Per App
  • 75 Workflows
  • 25 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support

Ultimate

USD 25

/User/Month

USD 20

/User/Month

  • 57 Apps
  • 350 Custom Fields Per App
  • 150 Workflows
  • 50 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support
  • 57 Apps
  • 350 Custom Fields Per App
  • 150 Workflows
  • 50 Custom Dashboards
  • 3rd Party Service Integration
  • 24x7 Support

Enterprise

USD 0

USD 0

  • 65 Apps
  • 500 Custom Fields Per App
  • 300 Workflows
  • 100 Custom Dashboards
  • Custom Integration
  • 24x7 + SLA
  • Account Manager
  • 65 Apps
  • 500 Custom Fields Per App
  • 300 Workflows
  • 100 Custom Dashboards
  • Custom Integration
  • 24x7 + SLA
  • Account Manager

Key Features of Apptivo

  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Call Logging
  • Contact Management
  • Quotes (Proposals)
  • Referral Tracking
  • Product Catalog

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Apptivo

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Apptivo
  • Headquarter: Fremont, California United States
  • Website: Visit Website
  • Social Media:

Description

Apptivo Video

Alternative

Salesforce

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By monday sales CRM by monday.com

Apptivo Complete CRM Software Comparisons

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We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Apptivo Vs Ryse CRM and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Apptivo Vs Ryse CRM based on 30+ factors so that you can make the best decision to automate your Business.

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We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Apptivo Vs Bearbook CRM and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Apptivo Vs Bearbook CRM based on 30+ factors so that you can make the best decision to automate your Business.

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Apptivo Screenshots

User Reviews Review Write a Review

quote
Powerful tool

PROS & CONS

What are the best aspects of this product?

Apptivo is an ideal software for collaborative work. It enables us to communicate with our teammates, keep an online copy of our files, and track our progress. It allows several users to work on a single project and manage the tasks together.

What aspects are problematic or could work better?

We think the built-in tracker can be improved. We would like to see more options for managing the accessibility of tasks in the future. Apart from this, Apptivo is an excellent tool for us.

What specific problems in your company were solved by this product?

This software is packed with a great number of functions and capabilities that ensure an easier and more effective way to manage projects. It enables us to collaborate, organize tasks, and share files smoothly and effectively.

Are you a current user of this product?

No

KE
- Keara
Reviewed at 24/11/2021
Source: financesonline.com
quote
Awesome support team

PROS & CONS

What are the best aspects of this product?

We love that their support team is easily reachable through chat. We also love that the app is highly customizable and easy to use.

What aspects are problematic or could work better?

There are times when online chat support does not suffice to resolve the issues we encounter. We hope they could provide more support for more complex concerns.

What specific problems in your company were solved by this product?

Apptivo is a reliable software for capturing leads, communicating with teammates, and keeping track of exchanges and activities with clients and prospects.

Are you a current user of this product?

Yes

HE
- Hermina
Reviewed at 22/11/2021
Source: financesonline.com
quote
Excellent solution for collaborating on projects

PROS & CONS

What are the best aspects of this product?

Apptivo is an all-in-one project management tool. It has a comprehensive set of features that include a time tracker, a task manager, and a scheduler, among others. It makes organizing projects so much easier for us. It also provides us with the information that we need to thrive in our industry. We are glad to have this in our company and believe others will benefit from using this as well.

What aspects are problematic or could work better?

Enhancements could be done to make the software's interface more friendly and easier to learn. We are satisfied with the software's capabilities for organizing tasks and projects, but not so much on managing communications and tracking progress. We believe the latter could be improved.

What specific problems in your company were solved by this product?

Apptivo is the best software we have used so far. It provides us with all the tools that we need and makes a lot of tasks easier for us. It is very useful for collaborating on and managing various projects and sharing information with coworkers.

Are you a current user of this product?

No

VI
- Vicente
Reviewed at 10/11/2021
Source: financesonline.com
quote
They are not working not doing anything…

They are not working not doing anything to assist you.We have tried multiple times to connect an IMAP account to their services and they said that the mail service that we use is not properly set.We are the provider of the hosting service that we use and the service works perfectly.We have tested the IMAP details with a few apps, WordPress, Outlook, Thunderbird, etc no problems appears in any of them, however when we tried to connect with their stupid service.We have contacted the support it was absolutely useless as it did not help at all, they only blame the mail service.We have even created a new account with a different mail service still no success. Run away from this shitttyy service and its support team especially Vagnesh he is just an idiot.

MA
- Mariyana
Reviewed at 19/10/2021
Source: trustpilot.com
quote
User-friendly software

PROS & CONS

What are the best aspects of this product?

Apptivo provides excellent customer support service. Its interface, both in web and app, is user-friendly. It also comes with several great integrations.

What aspects are problematic or could work better?

We like Apptivo as it is, but it would work for us better if it could be integrated with some more invoicing software, like Wave, and would have more stable support for its email integrations.

What specific problems in your company were solved by this product?

We rely on this software for our daily task and client management

Are you a current user of this product?

Yes

ER
- Ernest
Reviewed at 04/09/2021
Source: financesonline.com

Read More Reviews

FAQ's

Apptivo has 4 plans,

  • Lite USD 10 /User/Month
  • Premium USD 15 /User/Month
  • Ultimate USD 25 /User/Month
  • Enterprise USD 0

Apptivo is the CRM Software Used for the below functionalities

Top 5 Apptivo features

  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring

Apptivo provides Phone,Online (Ticket) support.

Apptivo is not allowing Free Trial.